Deaf / Hearing Loss

Visitor Center Area

The visitor center is located at:
11149 U.S. Hwy. 16
Custer, SD 57730

Parking Lot and Drop Off Area

In the visitor center area there is:

• A paved parking lot
• A passenger drop-off area
• A Ticket Kiosk
• A Theater showing the park movie (May-October)
• The Visitor Center with attached restrooms
  

Visitor Center

Information Desk

Rangers are available to answer questions. If the ranger does not know American Sign Language or an interpreter is not available, rangers can communicate through writing.

Exhibits

• There is one video screen in the exhibit space. The video has no sound and has a slideshow about bats.
• There is an interview exhibit with a handheld speaker. There is no transcript for the interview exhibit.
• The park film is captioned.

Historic Area

The historic area is located one mile west of the visitor center on US Highway 16.

In the historic area there is:

• Parking area
• A vault toilet
• Historic cabin
• Hstoric cave entrance

Historic Cabin

Relay South Dakota

Relay South Dakota makes it possible for someone who is Deaf, hard-of-hearing, or deaf-blind to communicate via telephone. The service is available 24 hours a day, every day. All calls are strictly confidential, and no records of conversations are ever maintained.

1. Dial 7-1-1 from anywhere inside South Dakota, or dial toll-free (800) 877-1113 from anywhere outside the state.

2. Ask the communication assistant to dial the area code and telephone number you are calling.

3. The communication assistant will type the spoken words to the TTY user and voice the typed words back to the standard phone you are calling.

4. Speak slowly and directly to the person you are calling, not to the relay operator.

5. Remember to say "go ahead" (typed "GA" on the TTY) each time you finish your part of the conversation to let the other person know to respond.

ASL Interpretation

If you need ASL interpretation to attend a ranger program, please contact the park at least 30 days before your visit. The park will make every attempt to accommodate requests made within this 30-day window. Program transcripts are available at the information desk upon request for the Discovery Tour, Scenic Tour, and Historic Lantern Tour. Amplification devices are also availible upon request.