Our Staff & Offices

Welcome to New Bedford Whaling National Historical Park!

Our national parks are extraordinary places, but what truly brings them to life are the dedicated people who care for them and the visitors who come to explore and learn. At New Bedford Whaling National Historical Park, our passionate team works tirelessly to preserve and share the remarkable stories of whalemen, entrepreneurs, and diverse communities that made New Bedford the “City that Lit the World.”

From maintaining historic structures and preserving cultural landscapes to creating engaging educational programs, we are committed to making the park a safe, welcoming, and inspiring place for all visitors. Every member of our team works hard to protect the park’s cultural and historical resources while fostering meaningful connections with the community.

We believe that every visit matters, and we continually strive to make the most of every opportunity by improving our practices, thoughtfully stewarding resources, and enhancing efficiency while ensuring the safety and satisfaction of our visitors. Whether you’re exploring the whaling heritage of the city or learning about its vital role in the Underground Railroad, we are here to support your experience.

We warmly invite you to get to know the dedicated and hardworking teams behind the scenes whose commitment, creativity, and collaboration make it all possible. Their greatest reward is your enjoyment and appreciation of this special place.

For questions or more information, please contact us at e-mail us.

Superintendent’s Office

The Superintendent’s Office leads with vision and direction, guiding all aspects of park operations and setting priorities that support the mission of New Bedford Whaling National Historical Park. Through strategic collaboration and thoughtful management, the Superintendent ensures that resources are used wisely while maintaining high standards of safety and public engagement.

Superintendent
Jennifer Smith

Administration

The Administration Team ensures the smooth and efficient operation of the park by managing budgets, contracts, procurement, and special use permits. By prioritizing effective resource management and careful planning, the team supports sustainable park operations that maximize value while maintaining safety and accountability. Their diligent coordination keeps the park running seamlessly, allowing visitors to fully enjoy everything the park has to offer.

Interpretation and Education

The Interpretation and Education Team at New Bedford Whaling National Historical Park creates engaging experiences that connect visitors to the city’s rich maritime heritage and diverse stories. Through dynamic programs, guided and self-guided tours, educational resources, and community outreach, they share the stories of whalemen, entrepreneurs, and communities that shaped New Bedford, including the city’s vital role in the Underground Railroad.

The team develops educational content for both in-person and virtual experiences, including interpretive tours, digital resources, and special events. They work collaboratively with partners and community members to create programs that resonate with diverse audiences, inspiring curiosity and fostering stewardship.

By combining creativity, historical accuracy, and clear communication, the Interpretation and Education Team enhances the visitor experience and builds lasting connections to New Bedford’s remarkable past.

Resource Management

The Resource Management Team works tirelessly to protect the park’s cultural and historical treasures. Through strategic planning, research, and collaboration with partners, they ensure that historic buildings, landscapes, and museum collections are preserved efficiently and responsibly. Their efforts focus on long-term sustainability and visitor safety, balancing public access with thoughtful stewardship.

Visual Information Specialist

The Visual Information Specialist brings the park’s stories to life through creative and engaging media. From crafting visually compelling graphics and interpretive materials to producing content for digital platforms and print publications, they ensure that park messaging is both impactful and easy to understand. Whether designing brochures, posters, or digital displays, safety is always a priority, and materials are thoughtfully created to help visitors navigate the park confidently and enjoy their experience with clear, informative visuals.

Information Technology (IT)

The IT Team keeps the park connected and running smoothly by managing digital infrastructure, computer systems, and network connectivity. They provide essential technical support that enhances operations and visitor engagement, making it easy for the public and staff to access accurate information and resources when needed.

For questions or to learn more about any of these divisions, please contact the park at e-mail us.